Client // Regional Clinic Network
Fewer no-shows. Better outcomes.
A multi-location clinic network needed a single system to manage appointments, send reminders, and keep patient data compliant. We built a patient portal that integrates with their EHR, sends automated SMS/email reminders, and allows patients to reschedule or cancel online.
No-Show Rate
40%Reduction in missed appointments
Portal Adoption
65%Patients using self-service within 6 months
Admin Time
-30%Less manual scheduling and follow-up
Built for compliance.
The portal integrates with Epic via FHIR for real-time availability and patient records. HIPAA-compliant messaging handles reminders and confirmations. A React front-end and Node.js API sit behind Vercel and AWS, with audit logging for every access.
Patients receive automated reminders 48 hours and 24 hours before appointments, with one-click reschedule or cancel. Staff get a unified dashboard across all locations, reducing double-booking and manual follow-up.